In this article, I will provide you with the information you need about the 7 best 360 degree feedback software tools to make a good decision about which one is best for your specific needs.
What is 360 Degree Feedback Software?
360-degree feedback software enables organizations to gather comprehensive feedback on an employee’s performance from multiple sources, including their managers, colleagues, subordinates, customers, and other stakeholders. The software automates the process of collecting, analyzing, and reporting feedback, making it more efficient and less prone to bias.
Typically, the 360-degree feedback process involves the employee completing a self-assessment, and then the software sends out anonymous surveys to the selected reviewers. The reviewers are asked to rate the employee’s performance across a range of competencies or skills, such as communication, leadership, teamwork, and problem-solving.
The software then aggregates the responses and generates a report that provides a detailed picture of the employee’s strengths and areas for development. This feedback can help the employee identify areas for improvement, set goals, and create a development plan. The feedback can also be used by managers to make more informed decisions about promotions, career development, and training opportunities.
360-degree feedback software can be a valuable tool for organizations that want to enhance their performance management processes and foster a culture of continuous learning and development.
What is the Best 360 Degree Feedback Software?
Here is our list of the best 360 degree feedback software tools.
1: Qualtrics
Qualtrics tops our list of 360 degree feedback tools. The Utah-based experience management company has tens of thousands of customers throughout the world.
Qualtrics provides a cloud-based 360-degree feedback software too that provides a range of customizable features to help organizations gather and analyze feedback from multiple sources. Here’s an overview of Qualtrics’ key features, user feedback sentiment, pros and cons, and pricing structure:
Key Features:
Customizable surveys: Qualtrics offers a range of survey templates that can be customized to fit an organization’s specific needs. Users can add questions, change the wording, and customize the look and feel of the surveys.
Multi-rater feedback: The software allows employees to receive feedback from multiple sources, including their managers, peers, and customers, making the feedback more comprehensive.
Real-time reporting: Qualtrics provides real-time reporting that allows users to track and analyze feedback as it’s collected.
Advanced analytics: The software offers advanced analytics features that allow users to filter and analyze feedback data by different criteria, such as department, job function, or skill.
Integration with HR systems: Qualtrics can be integrated with HR systems to streamline the feedback process and make it easier for managers to track employee performance.
User Feedback Sentiment:
Qualtrics has received positive feedback from users and third-party reviewers. Users appreciate the software’s customizable survey features, real-time reporting, and advanced analytics. Many users also praise the software’s ease of use and intuitive interface.
G2: Qualtrics 360-degree feedback software has a rating of 4.4 out of 5 stars on G2 based on more than 200 user reviews.
Capterra: Qualtrics 360-degree feedback software has a rating of 4.6 out of 5 stars on Capterra based on more than 150 user reviews.
TrustRadius: Qualtrics 360-degree feedback software has a rating of 8.6 out of 10 on TrustRadius based on more than 25 user reviews.
Software Advice: Qualtrics 360-degree feedback software has a rating of 4.5 out of 5 stars on Software Advice based on more than 130 user reviews.
Pros of Qualtrics 360 Degree Feedback Software:
Customizable surveys: Qualtrics allows organizations to create customized surveys that fit their specific needs.
Multi-rater feedback: The software enables employees to receive feedback from multiple sources, making it more comprehensive.
Real-time reporting: The real-time reporting feature allows users to track and analyze feedback data as it’s collected.
Advanced analytics: Qualtrics offers advanced analytics features that enable users to filter and analyze feedback data in various ways.
Integration with HR systems: The software can be integrated with HR systems, making it easier for managers to track employee performance.
Cons of Qualtrics 360 Degree Feedback Software:
Cost: Qualtrics can be expensive compared to other 360-degree feedback software options.
Learning curve: Some users may find the software’s advanced features challenging to learn and use effectively.
Pricing:
Qualtrics’ pricing structure is based on the number of users and the features included in each plan. Pricing is available upon request, and the software offers a free trial period for interested users.
2: SurveyMonkey
SurveyMonkey is a cloud-based 360-degree feedback software that allows organizations to create customizable surveys to gather feedback from multiple sources. Here’s an overview of SurveyMonkey’s key features, user feedback sentiment, pros and cons, and pricing structure:
Key Features:
Customizable surveys: SurveyMonkey offers a range of customizable survey templates that can be tailored to fit an organization’s specific needs.
Multi-rater feedback: The software enables employees to receive feedback from multiple sources, including managers, peers, and customers.
Real-time reporting: SurveyMonkey provides real-time reporting that allows users to track and analyze feedback data as it’s collected.
Advanced analytics: The software offers advanced analytics features that allow users to filter and analyze feedback data by different criteria.
Integration with HR systems: SurveyMonkey can be integrated with HR systems to streamline the feedback process and make it easier for managers to track employee performance.
User Feedback Sentiment:
SurveyMonkey has generally received positive feedback from users and third-party reviewers. Users appreciate the software’s customizable survey features, ease of use, and affordability. Many users also praise the software’s real-time reporting and analytics features.
G2: SurveyMonkey has a rating of 4.3 out of 5 stars on G2 based on more than 10,000 user reviews.
Capterra: SurveyMonkey has a rating of 4.6 out of 5 stars on Capterra based on more than 6,000 user reviews.
TrustRadius: SurveyMonkey has a rating of 8.3 out of 10 on TrustRadius based on more than 90 user reviews.
Software Advice: SurveyMonkey has a rating of 4.5 out of 5 stars on Software Advice based on more than 2,000 user reviews.
Pros of SurveyMonkey 360 Degree Feedback Software:
Customizable surveys: SurveyMonkey offers a wide range of customizable survey templates that can be tailored to fit an organization’s specific needs.
Affordability: SurveyMonkey is more affordable than many other 360-degree feedback software options.
Easy to use: Many users find SurveyMonkey to be easy to use and navigate, even for those who have limited experience with software tools.
Real-time reporting: The real-time reporting feature allows users to track and analyze feedback data as it’s collected.
Advanced analytics: SurveyMonkey offers advanced analytics features that enable users to filter and analyze feedback data in various ways.
Cons of SurveyMonkey 360 Degree Feedback Software:
Limited integrations: SurveyMonkey may not offer as many integration options as some other 360-degree feedback software tools.
Limited customization: Some users may find that SurveyMonkey’s survey customization options are not as extensive as they would like.
G2: SurveyMonkey has a rating of 4.3 out of 5 stars on G2 based on more than 10,000 user reviews.
Capterra: SurveyMonkey has a rating of 4.6 out of 5 stars on Capterra based on more than 6,000 user reviews.
TrustRadius: SurveyMonkey has a rating of 8.3 out of 10 on TrustRadius based on more than 90 user reviews.
Software Advice: SurveyMonkey has a rating of 4.5 out of 5 stars on Software Advice based on more than 2,000 user reviews.
Pricing:
SurveyMonkey offers a range of pricing plans based on the number of users and features included in each plan. Pricing starts at $25 per user per month, and the software offers a free trial period for interested users.
3: Trakstar
Trakstar is a cloud-based 360-degree feedback software designed to help organizations manage their employee performance and development. Here is an overview of Trakstar’s key features, user feedback sentiment, pros and cons, and pricing structure.
Key Features:
Customizable performance reviews: Trakstar offers customizable performance review templates that can be tailored to fit an organization’s specific needs.
Multi-rater feedback: The software allows employees to receive feedback from multiple sources, including managers, peers, and customers.
Goal-setting and tracking: Trakstar provides tools for setting and tracking employee performance goals.
Real-time reporting and analytics: The software offers real-time reporting and analytics features that allow users to track and analyze feedback data as it’s collected.
Integration with HR systems: Trakstar can be integrated with HR systems to streamline the feedback process and make it easier for managers to track employee performance.
User Feedback Sentiment:
Trakstar has generally received positive feedback from users and third-party reviewers. Users appreciate the software’s customizable review templates, ease of use, and customer support. Many users also praise the software’s goal-setting and tracking features.
G2: Trakstar has a rating of 4.3 out of 5 stars on G2 based on more than 100 user reviews.
Capterra: Trakstar has a rating of 4.6 out of 5 stars on Capterra based on more than 100 user reviews.
TrustRadius: Trakstar has a rating of 8.2 out of 10 on TrustRadius based on more than 10 user reviews.
Software Advice: Trakstar has a rating of 4.5 out of 5 stars on Software Advice based on more than 10 user reviews.
Pros:
Customizable performance reviews: Trakstar offers a range of customizable performance review templates that can be tailored to fit an organization’s specific needs.
User-friendly interface: The software is intuitive and easy to use, even for those who have limited experience with software tools.
Customer support: Trakstar provides excellent customer support, with knowledgeable representatives who are available to help users with any questions or issues.
Goal-setting and tracking: Trakstar offers tools for setting and tracking employee performance goals, which can help organizations align employee performance with business objectives.
Integration with HR systems: Trakstar can be integrated with HR systems to streamline the feedback process and make it easier for managers to track employee performance.
Cons:
Limited customization: Some users may find that Trakstar’s customization options are not as extensive as they would like.
Limited reporting options: Trakstar’s reporting options may be limited compared to some other 360-degree feedback software tools.
Pricing:
Trakstar offers a range of pricing plans based on the number of users and features included in each plan. Pricing starts at $5 per user per month, and the software offers a free trial period for interested users.
4: Spidergap
Spidergap is a cloud-based 360-degree feedback software designed to help organizations facilitate employee development and performance. Here is an overview of Spidergap’s key features, user feedback sentiment, pros and cons, and pricing structure:
Key Features:
Customizable feedback questionnaires: Spidergap offers customizable feedback questionnaires that can be tailored to fit an organization’s specific needs.
User-friendly interface: The software is intuitive and easy to use, with clear navigation and simple design.
Automated feedback reports: Spidergap offers automated feedback reports that summarize feedback and highlight key areas for development.
Goal-setting and tracking: The software provides tools for setting and tracking employee performance goals.
Multi-rater feedback: Spidergap allows employees to receive feedback from multiple sources, including managers, peers, and customers.
User Feedback Sentiment:
Spidergap has generally received positive feedback from users and third-party reviewers. Users appreciate the software’s ease of use, customizable feedback questionnaires, and automated feedback reports. Many users also praise the software’s goal-setting and tracking features.
G2: Spidergap has a rating of 4.7 out of 5 stars on G2 based on more than 20 user reviews.
Capterra: Spidergap has a rating of 4.7 out of 5 stars on Capterra based on more than 10 user reviews.
TrustRadius: Spidergap has a rating of 8.8 out of 10 on TrustRadius based on more than 5 user reviews.
Software Advice: Spidergap has a rating of 4.5 out of 5 stars on Software Advice based on more than 5 user reviews.
Pros:
Customizable feedback questionnaires: Spidergap offers a range of customizable feedback questionnaires that can be tailored to fit an organization’s specific needs.
User-friendly interface: The software is intuitive and easy to use, with clear navigation and simple design.
Automated feedback reports: Spidergap offers automated feedback reports that summarize feedback and highlight key areas for development.
Goal-setting and tracking: Spidergap provides tools for setting and tracking employee performance goals, which can help organizations align employee performance with business objectives.
Multi-rater feedback: Spidergap allows employees to receive feedback from multiple sources, including managers, peers, and customers.
Cons:
Limited integration options: Some users may find that Spidergap’s integration options are limited compared to other 360-degree feedback software tools.
Limited customization: Some users may find that Spidergap’s customization options are not as extensive as they would like.
Pricing:
Spidergap offers a range of pricing plans based on the number of users and features included in each plan. Pricing starts at $2,500 per year for up to 50 employees, and the software offers a free trial period for interested users.
5: AssessTEAM
AssessTeam is a cloud-based employee assessment software that helps businesses optimize their workforce and team performance. Here is an overview of AssessTeam’s key features, user feedback sentiment, pros and cons, and pricing structure:
Key Features:
Competency-based assessments: AssessTeam allows users to create custom competency-based assessments to evaluate employees’ skills and knowledge.
360-degree feedback: The software facilitates 360-degree feedback, allowing employees to receive input from their peers, managers, and customers.
Customizable dashboards: AssessTeam provides customizable dashboards that offer real-time visibility into employee performance and progress.
Team analytics: The software provides team analytics to help managers identify areas of strength and opportunities for improvement.
Project-based assessments: AssessTeam allows users to evaluate employees’ performance on specific projects, helping to identify skills and knowledge gaps.
User Feedback Sentiment:
AssessTeam has generally received positive feedback from users and third-party reviewers. Users appreciate the software’s customizable assessments, 360-degree feedback capabilities, and team analytics. Many users also praise the software’s ease of use and ability to provide valuable insights into employee performance.
Pros:
Customizable assessments: AssessTeam allows users to create custom assessments to evaluate employees’ skills and knowledge, making it easier to identify strengths and areas for improvement.
360-degree feedback: The software facilitates 360-degree feedback, providing a more comprehensive view of employee performance.
Customizable dashboards: AssessTeam provides customizable dashboards that offer real-time visibility into employee performance and progress.
Team analytics: The software provides team analytics to help managers identify areas of strength and opportunities for improvement.
Project-based assessments: AssessTeam allows users to evaluate employees’ performance on specific projects, helping to identify skills and knowledge gaps.
Cons:
Limited integrations: Some users may find that AssessTeam’s integration options are limited compared to other employee assessment software tools.
Pricing: Some users may find that AssessTeam’s pricing is relatively high compared to other software tools in the market.
G2: AssessTeam has a rating of 4.3 out of 5 stars on G2 based on more than 10 user reviews.
Capterra: AssessTeam has a rating of 4.6 out of 5 stars on Capterra based on more than 10 user reviews.
TrustRadius: AssessTeam has a rating of 8.0 out of 10 on TrustRadius based on more than 5 user reviews.
Software Advice: AssessTeam has a rating of 5.0 out of 5 stars on Software Advice based on more than 5 user reviews.
Pricing:
AssessTeam offers a range of pricing plans based on the number of users and features included in each plan. Pricing starts at $35 per user per month, and the software offers a free trial period for interested users.
6: Reflektive
Reflektive is a cloud-based performance management platform that helps businesses improve their employee engagement, productivity, and retention. Here is an overview of Reflektive’s key features, user feedback sentiment, pros and cons, and pricing structure:
Key Features:
Real-time feedback: Reflektive allows employees to receive real-time feedback from their peers, managers, and customers, helping them to identify areas for improvement and develop their skills.
Goal management: The software facilitates goal setting and tracking, helping employees and managers align on priorities and track progress toward goals.
Continuous performance conversations: Reflektive enables managers and employees to have ongoing performance conversations, rather than waiting until the end of the year to discuss performance.
Customizable review templates: The software provides customizable review templates that allow users to create assessments that align with their organization’s goals and values.
Integration capabilities: Reflektive integrates with a range of HRIS, ATS, and LMS systems to provide a seamless user experience.
User Feedback Sentiment:
Reflektive has received positive feedback from users and third-party reviewers. Users appreciate the software’s real-time feedback capabilities, customizable review templates, and integration capabilities. Many users also praise the software’s user interface and ease of use.
G2: Reflektive has a rating of 4.4 out of 5 stars on G2 based on more than 100 user reviews.
Capterra: Reflektive has a rating of 4.4 out of 5 stars on Capterra based on more than 50 user reviews.
TrustRadius: Reflektive has a rating of 8.1 out of 10 on TrustRadius based on more than 10 user reviews.
Software Advice: Reflektive has a rating of 4.7 out of 5 stars on Software Advice based on more than 10 user reviews.
Reflektive Pros:
Real-time feedback: Reflektive allows employees to receive real-time feedback, helping them to develop their skills and improve their performance.
Goal management: The software facilitates goal setting and tracking, helping employees and managers align on priorities and track progress toward goals.
Continuous performance conversations: Reflektive enables managers and employees to have ongoing performance conversations, promoting a culture of continuous feedback and improvement.
Customizable review templates: The software provides customizable review templates that allow users to create assessments that align with their organization’s goals and values.
Integration capabilities: Reflektive integrates with a range of HRIS, ATS, and LMS systems to provide a seamless user experience.
Reflektive Cons:
Limited customization: Some users may find that Reflektive’s customization options are limited compared to other performance management software tools.
Pricing: Some users may find that Reflektive’s pricing is relatively high compared to other software tools in the market.
Reflektive Pricing:
Reflektive offers a range of pricing plans based on the number of users and features included in each plan. Pricing starts at $6 per user per month, and the software offers a free trial period for interested users.
7: EchoSpan
EchoSpan is a cloud-based performance management software that enables organizations to conduct employee feedback and performance evaluations. Here is an overview of EchoSpan’s key features, user feedback sentiment, pros and cons, and pricing structure:
Key Features:
360-degree feedback: EchoSpan allows employees to receive feedback from multiple sources, including managers, peers, and subordinates, helping them to identify strengths and areas for improvement.
Customizable templates: The software provides customizable templates for evaluations, enabling organizations to create assessments that align with their business goals and values.
Automated reminders: EchoSpan sends automated reminders to ensure that evaluations are completed on time, helping organizations to keep their performance management processes on track.
Collaboration tools: The software enables managers and employees to collaborate on performance goals and development plans, helping to promote employee engagement and growth.
Analytics and reporting: EchoSpan provides analytics and reporting capabilities that enable organizations to track and analyze their performance management processes and make data-driven decisions.
User Feedback Sentiment:
EchoSpan has received positive feedback from users and third-party reviewers. Users appreciate the software’s flexibility, ease of use, and customization capabilities. Many users also praise the software’s customer support team and the quality of the reporting and analytics features.
G2: EchoSpan has a rating of 4.2 out of 5 stars on G2 based on more than 20 user reviews.
Capterra: EchoSpan has a rating of 4.2 out of 5 stars on Capterra based on more than 50 user reviews.
TrustRadius: EchoSpan has a rating of 8.3 out of 10 on TrustRadius based on more than 5 user reviews.
Software Advice: EchoSpan has a rating of 4.9 out of 5 stars on Software Advice based on more than 5 user reviews.
EchoSpan Pros:
360-degree feedback: EchoSpan enables employees to receive feedback from multiple sources, providing a comprehensive view of their performance and development needs.
Customizable templates: The software provides customizable templates that enable organizations to create assessments that align with their business goals and values.
Automated reminders: EchoSpan sends automated reminders to ensure that evaluations are completed on time, helping organizations to keep their performance management processes on track.
Collaboration tools: The software enables managers and employees to collaborate on performance goals and development plans, promoting employee engagement and growth.
Analytics and reporting: EchoSpan provides analytics and reporting capabilities that enable organizations to track and analyze their performance management processes and make data-driven decisions.
EchoSpan Cons:
Limited integration capabilities: Some users may find that EchoSpan’s integration capabilities are limited compared to other performance management software tools.
Complexity: Some users may find that EchoSpan’s software is complex and requires significant training to use effectively.
EchoSpan Pricing:
EchoSpan offers a range of pricing plans based on the number of users and features included in each plan. Pricing starts at $99 per month, and the software offers a free trial period for interested users.
Conclusion
There you have it, our picks for the 7 best software tools for anyone interested in implementing 360 degree feedback within their organization.
