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    Salesforce Sales Cloud

    Salesforce Sales Cloud is a leading cloud-based CRM solution designed to help businesses streamline their sales processes, boost productivity, and enhance customer relationships. With AI-driven automation, real-time insights, and seamless integrations, Sales Cloud empowers sales teams to close deals faster and drive revenue growth. Whether you’re managing leads, tracking opportunities, or analyzing performance, this scalable platform offers the tools needed for success. Ideal for businesses of all sizes, Salesforce Sales Cloud transforms sales operations with intelligent workflows, collaboration tools, and mobile accessibility, ensuring sales professionals stay connected and productive anywhere.

    Rated 4.8 / 5
    Salesforce Sales Cloud Product Image

    Starting Price

    $25
    per user
    per month

    Free Trial
    Available

    Platform

    Online
    Mobile Apps
    Self-Hosted

    Alternatives

    3

    Introducing Salesforce Sales Cloud

    Salesforce Sales Cloud is a leading cloud-based Customer Relationship Management (CRM) solution designed to help businesses manage their sales processes, customer interactions, and pipeline efficiently. With AI-powered insights, automation, and robust integration capabilities, Sales Cloud empowers sales teams to close deals faster, increase productivity, and enhance customer relationships.

    Key Features

    Lead & Contact Management – Organize and track customer information, interactions, and history in one centralized platform.
    Opportunity Management – Gain real-time visibility into deals, forecasts, and pipelines to drive better sales decisions.
    Sales Automation – Streamline workflows with AI-driven automation, reducing manual data entry and improving efficiency.
    AI-Powered Insights (Einstein AI) – Predictive analytics and automated recommendations to enhance sales strategies.
    Reports & Dashboards – Customizable visual insights to track key sales metrics and performance.
    Collaboration Tools – Integrate with Slack and Chatter for seamless communication among sales teams.
    Mobile Access – Fully functional mobile app to manage sales on the go.
    Customization & Integration – Connect with third-party apps via AppExchange and customize workflows using low-code tools.
    CPQ (Configure, Price, Quote) – Generate accurate pricing and quotes for customers quickly.
    Email & Calendar Sync – Integrates with Gmail, Outlook, and other email clients for better communication tracking.

    Visualization

    Salesforce Sales Cloud Product Image
    Salesforce Cloud Image

    What is Salesforce Sales Cloud?

    Salesforce Sales Cloud is a comprehensive cloud-based Customer Relationship Management (CRM) platform designed to help businesses streamline their sales processes, manage customer relationships, and drive revenue growth. It provides a centralized hub where sales teams can track leads, opportunities, and customer interactions while leveraging automation and AI-powered insights to enhance productivity. With features like sales forecasting, workflow automation, and real-time reporting, Sales Cloud enables organizations to optimize their sales strategies and close deals faster. Its seamless integration with third-party applications, mobile accessibility, and scalability make it a preferred solution for businesses of all sizes, from startups to large enterprises.

    Overview

    System Requirements

    Salesforce Sales Cloud is a cloud-based CRM that runs on modern web browsers like Chrome, Firefox, Edge, and Safari, requiring a stable internet connection and JavaScript-enabled browsing. It is compatible with Windows, macOS, and Linux, with a mobile app available for iOS (14+) and Android (9.0+), ensuring seamless access across devices.

    Licensing

    Proprietary and Commercial Products

    Support

    Salesforce Sales Cloud offers multiple support options, including a knowledge base, community forums, and 24/7 customer support for higher-tier plans. Users can access support via live chat, phone, or email, and premium plans include dedicated account managers and priority case handling. Salesforce also provides extensive training resources through Trailhead, their online learning platform.

    Training

    Documentation, Webinars, Live Online Sessions, On-Demand Videos, Trailhead (an interactive training platform), and In-Person Workshops and Certification

    Open API

    Yes

    Software Integrations

    Salesforce Sales Cloud integrates with a wide range of tools, including Microsoft 365, Google Workspace, Slack, HubSpot, Mailchimp, Shopify, Stripe, Zendesk, Tableau, SAP, QuickBooks, and more, with additional connectivity via Zapier and MuleSoft for custom integrations.

    About the Salesforce Sales Cloud Company

    Salesforce is a global leader in cloud-based customer relationship management (CRM) software, founded in 1999 and headquartered in San Francisco, California. Known for its innovative AI-driven solutions, Salesforce helps businesses of all sizes streamline sales, marketing, customer service, and operations.

    Company Contact Information

    (800) 667-6389

    Salesforce Headquarters
    415 Mission Street, 3rd Floor
    San Francisco, CA 94105

    Founding

    1999

    Development

    Cloud, SaaS CRM, Web-Based

    Pros

    • Comprehensive CRM Features – Provides robust sales automation, lead management, reporting, and AI-driven insights.
    • Highly Scalable – Suitable for businesses of all sizes, from startups to large enterprises.
    • Extensive Customization – Allows deep customization with workflows, automation, and third-party integrations.
    • Strong Ecosystem & Integrations – Seamlessly connects with Microsoft 365, Google Workspace, Slack, SAP, QuickBooks, and more.
    • Mobile-Friendly – Fully functional mobile app for sales teams on the go.

    Cons

    • High Cost – Pricing can be expensive, especially for small businesses and enterprises requiring premium features.
    • Steep Learning Curve – New users may find the platform complex and require training.
    • Customization Requires Technical Knowledge – Advanced customization and automation often need developer expertise.
    • Performance Can Lag – Large-scale implementations with heavy customizations may experience slower response times.
    • Overwhelming for Small Teams – The vast number of features may be excessive for businesses with simple CRM needs.

    Pricing

    Salesforce offers a variety of plans and payment structures for various types of businesses and applications. Here is a sample of their pricing for Sales Cloud.
    Salesforce Pricing

    User Reviews

    Capterra

    Capterra users currently give Salesforce a 4.4/5 star rating based upon 18770 reviews.
    Salesforce Reviews Capterra

    G2

    G2 users currently give Salesforce a 4.4/5 star rating based on over 23,214 reviews.
    Salesforce G2 Reviews

    TrustRadius

    TrustRadius users currently give 15Five an 8.7/10 rating based upon 3296 reviews.
    Salesforce Reviews TrustRadiusSalesforce Reviews TrustRadius

    Tech Stack

    The following technologies are used in building, deploying, and hosting Salesforce Sales Cloud. For more information bout the tech stack used by Salesforce Sales Cloud, visit their page on StackShare.
    Apex Logo
    Apex
    Spring Logo
    Spring
    Node.js Logo
    Node.js
    Lightning Web Components Logo
    Lightning Web Components
    Visual Force Logo
    Visualforce
    HTML Logo
    HTML
    CSS Logo
    CSS
    Oracle Logo
    Oracle
    Salesforce Hyperforce Logo
    Salesforce Hyperforce
    Salesforce Einstein AI Logo
    Einstein AI
    Tableau Logo
    Tableau
    SQL Logo
    SQL
    Mulesoft Logo
    MuleSoft
    API Logo
    REST & SOAP API
    GraphQL Logo
    GraphQL
    Salesforce DX Logo
    Salesforce DX
    GIT Logo
    Git
    Jenkins Logo
    Jenkins

    Alternatives

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    HubSpot CRM

    HubSpot CRM is a user-friendly, cloud-based customer relationship management platform that helps businesses manage contacts, track sales, and automate marketing with seamless integrations and a free entry-level plan.
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    Zoho CRM Logo

    Zoho CRM

    Zoho CRM is a cloud-based customer relationship management (CRM) platform that helps businesses streamline sales, marketing, and customer support through automation, AI-driven insights, and multi-channel communication.
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    PipeDrive Software Logo

    Pipedrive

    Pipedrive is a sales-focused CRM designed to help businesses manage leads, track deals, and automate sales workflows with a simple, visual pipeline interface.
    Learn More
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